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Tentative Agreement Reached with AT&T Mobility

Thursday - December 21, 2017

November 2 - Bargaining Report

Friday - November 03, 2017

AT&T 2017 "Orange" Contract Bargaining 421,4 1#.PAir AMA4- November 2, 2017 - Bargaining Report #59 What a week! Instead of waiting until Tuesday, November 7th, which is the earliest day AT&T was available to meet face to face, they tried to go around us and directly to you. They emailed this proposal to you, our members and to the public via SEC (Securities and Exchange Commission) filings and tidbits picked up by reporters. It makes us proud to say our membership stands united and won't fall for bullshit pranks like this.

We let the company know we were available to meet face to face as soon as they were, and we are travelling to New Jersey to be prepared to meet with them this coming Tuesday.

AT&T has the audacity to go to you, the members, and ask you to tell CWA to put this offer that was not presented to the Bargaining Committee out to a vote. There is nothing to vote on. We will put out an Agreement for you to vote on when we have an Agreement that meets your needs, based on member surveys.


Monday - October 30, 2017

For the week of October 23 – October 27, 2017

CWA and Frontier Communications have agreed to further extend the current contract. All provisions of the current contract, which were set to expire on November 4, 2017, have been extended until March 3, 2018 at 11:59 p.m.

The Union Bargaining Committee, the Company Bargaining Committee, and a representative from Segal Consulting met this week in the sub-committee on Healthcare. Although participation in the sub-committee and utilization of Segal Consulting has produced useful information and dialogue regarding healthcare, to date, the Union and Company have not reached agreement on any issue. Therefore, the Union Bargaining Committee, with input from Local Presidents, believe an extension is appropriate to allow time to reach an agreement.

This week’s mobilization was “CWA Strong – Union Strong”. CWA’s strength is the membership. Thanks to everyone who participated. Your continued show of solidarity and commitment to achieving a just contract demonstrates our strength!



Monday - October 23, 2017

For the week of October 16 — October 20, 2017 

CWA was available to meet for bargaining this week. Frontier representatives did not make themselves available. Meetings are planned next week.


CWA / AT&T 2017 "Orange" Contract Bargaining October 20, 2017 - Bargaining Report #58

Monday - October 23, 2017

This week the CWA bargainers met to review our proposals and outstanding data requests, and to prepare responses to AT&T's recent proposals, which did not address the issues that we have been talking to them about for months. CWA passed several proposals that address working conditions in the call centers and retail stores. We have heard you about the daily stress on the job from constant monitoring and observing and ridiculous expectations placed on you. This week several reports came in from call center workers who want to be the best they can be, but find the managers telling them that if they don't do better the center will close. Shame on AT&T for blaming you for their mismanagement!

It is more important than ever to push for job security in the face of increased outsourcing of our work. While the amount of Call Center outsourcing and Network contracting is not immediately visible to the customers, the authorized retailers that now make up the majority of the Retail stores are a constant reminder of why we need to protect our jobs.

Thank you for the great participation on last night's CWA Mobility Town Hall call. We had record numbers of members join this call and stay with us for a lively Q&A session. Well over 2300 of you dialed in and stayed with us to hear CWA District 1 Vice President Dennis Trainor, the bargaining committee, and mobilizers answer questions. So many of you got in queue to ask a question or make a statement that even though the call ran long, we unfortunately could not get to everyone. We look forward to doing another call with you soon. In the meantime, keep in contact with your Stewards and Local leaders for the most up to date information on bargaining and mobilization.

On another note, today was supposed to be the deadline for the 2018 Benefits Open Enrollment, but the higher than average call volumes to AT&T Benefits have made it difficult for you to get the information you need to make your 2018 choices. Because of this, AT&T is extending your opportunity to enroll and correct any error by two weeks. Thanks to all of you who reported problems with the open enrollment.

If something doesn't seem correct it probably isn't, so don't assume we know about it and continue to keep the information coming in. We are in this together and when we FIGHT, we WIN!

Your CWA Bargaining Committee


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