Family Updates & Retirements

Congrats to Mike Phillips on his retirement

In Sympathy

Brian Casto for the loss of his father

Retiree Melanie Carpenter, loss of huband

Jeffrey Carpenter, loss of father

Jennifer Wooten loss of her grandfather

COVID-19 Funeral Assistance

The COVID-19 pandemic has brought overwhelming grief to many FEMA, our mission is to help people before, during and after disasters. We are dedicated to helping ease some of the financial stress and burden caused by the virus.

Under the Coronavirus Response and Relief Supplemental Appropriations Act of 2021 and the American Rescue Plan Act of 2021, FEMA is providing financial assistance for COVID-19 related funeral expenses incurred on or after January 20, 2020.

Learn More

When to Notify The Local Office | FYI

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The Local Office Needs The Following Information When

  • Someone Retires
  • Someone Moves And/or Changes Mailing Addresses
  • Someone Marries, Gives Birth Or Adopts A Child
  • Someone Passes Away Or Loses A Family Member

Please Let Us Know!


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CWA Member Honored for Pride Month

Monday - July 04, 2022

June is Pride Month. As part of its yearly celebration of LGBTQ+ leaders who are shaping the labor movement for the future, the AFL-CIO featured CWA Local 6215 Secretary Reginald Small. Reginald Small is a proud 28-year CWA member and currently serves as the Secretary of CWA Local 6215 in Dallas, Texas. In addition, he directs the local’s Community Services Committee and serves on the National Committee on Civil Rights and Equity. Reginald is passionate about his work and advocacy for marginalized communities. Most notably, Reginald has been actively engaged in combating homelessness in his community and beyond.

Register for the 2022 CWA Human Rights Conference

Monday - July 04, 2022

You can now register online for the 2022 CWA Human Rights Conference, which will be held August 7-10, 2022 at the Hilton Phoenix Resort at the Peak in Phoenix, Ariz. This year’s conference, themed “Where There is Injustice, You Will Find Us!”, will feature CWA leaders and activists as well as various guest speakers who have been at the forefront of the fight for social and economic justice in their communities and beyond. The four-day conference will also include powerful panel discussions and workshop sessions around issues such as protecting the right to vote, advancing diversity and inclusion, stopping the assault on women’s rights, and fighting for reproductive rights. To register for the conference, sign up for workshop sessions, and find out more information click here.

AT&T Wireless Workers Win Substantial Wage Increases, Jobs Security and Privacy Commitments in New Agreement

Monday - July 04, 2022
CWA Press Release

Contract covers 13,000 retail workers, customer service representatives, and technicians in 36 states and the District of Columbia

NATIONWIDE — After six months of negotiations, wireless workers at AT&T have reached a tentative contract agreement that raises base wages, includes adjustments for inflation, limits mandatory overtime, curtails the outsourcing of jobs to third-party authorized retailers, and adds privacy protections for call center representatives who are working from home.

The proposed new four-year contract covers technicians, call center customer support workers, and representatives at AT&T's retail stores in 36 states in the Northeast, Midwest and West, and the District of Columbia.

“These workers provided essential services during the pandemic, putting themselves at risk to enable us to stay connected to one another,” said Communications Workers of America President Chris Shelton. “They stayed united during contract negotiations and won an agreement that recognizes the importance of the work they do and shows what working people can achieve when they join together and demand respect.”

The agreement raises base wages by nearly 15% over the course of the contract, with additional adjustments made based on the Consumer Price Index to account for rising inflation. Mandatory overtime will be limited to 8 hours per week and time and a half will be paid for hours worked in excess of 8 in a day.

During negotiations in 2017, workers won guaranteed customer service work at U.S. call centers and job security protections that require AT&T to find them a new job if their call center or retail store closes. This new contract builds on those gains, increasing the call center volume guarantees, setting a minimum percentage for company-owned retail stores, and extending job security protections to all job titles covered by the agreement.

Other improvements include adding MLK Day as a recognized holiday, limits on the use of web cameras – an important privacy protection for call center representatives who are working from home, the addition of two weeks of paid parental leave, and new health care options.

These substantial improvements in wages and working conditions come as retail workers across the country join together to win union representation, including workers at Apple and Verizon Wireless, who are organizing with CWA.

“Companies are scrambling to raise wages and provide incentives in this tight job market, but we all know that when economic conditions change, wages and benefits can disappear,” said Lucia Coelho, an AT&T Mobility Retail Sales Consultant in Southbury, Conn., and a CWA Local 1298 Steward. “With our union and this contract, we have the security of knowing that our wages will continue to grow over the next four years. We have the ability to address issues like shifting our work to authorized retailers that directly impact us. We hope this contract will inspire even more workers to organize unions and raise standards for everyone.”

Details of the proposed contract are being provided to local leadership, and a ratification vote will be held once the members have an opportunity to review the details of the agreement.


About CWA: The Communications Workers of America represents working people in telecommunications, customer service, media, airlines, health care, public service and education, manufacturing, tech, and other fields. @cwaunion

CWA Supports Microsoft’s Proposed Acquisition of Activision-Blizzard

Monday - July 04, 2022
Press Release

Washington, D.C. – Today, the Communications Workers of America (CWA) sent a letter to the Federal Trade Commission (FTC) in support of Microsoft’s proposed acquisition of Activision Blizzard in light of the ground-breaking labor neutrality agreement between CWA and Microsoft which provides Activision Blizzard workers with a clear path to collective bargaining.

“Microsoft’s binding commitments will give employees a seat at the table and ensure that the acquisition of Activision Blizzard benefits the company’s workers and the broader video game labor market,” wrote CWA President Chris Shelton.

CWA had previously expressed concerns about the impact of the merger on workers and has encouraged the FTC to recognize the importance of collective bargaining in addressing these concerns. The neutrality agreement, announced on June 13, reflects a shared understanding of the current obstacles facing workers under today’s broken U.S. labor laws.

These obstacles have been evident at Activision Blizzard where employees have faced retaliation after advocating for improved working conditions and raising up troubling issues regarding a company culture of sexist and discriminatory practices, pay inequity, workplace harassment, and abuse.

CWA has filed a number of unfair labor practice charges with the National Labor Relations Board on behalf of the workers who are organizing for change, and the Board announced in May that it found merit to allegations against Activision Blizzard.

Activision Blizzard is also under investigation by the NLRB for its aggressive attempts to prevent quality assurance testers at its Raven software studio from holding a union representation election.

By establishing a free and fair process for Activision Blizzard workers to choose union representation and a pathway to collective bargaining, the agreement sets a framework for other employers within the gaming and tech industries.


Organizing Update

Monday - June 27, 2022


On Friday, over 40 workers from Maximus, the nation’s largest federal call center contractor, marched to the company's brand new, state-of-the-art headquarters in Tysons, Va., to deliver a petition with close to twelve thousand signatures calling for livable wages and affordable health care. The workers, who traveled from call centers in Mississippi, Louisiana, Virginia, and Texas and are organizing with CWA, are also fighting to protect their right to organize a union free from intimidation. Congressman Ro Khanna (D-Calif.) and CWA Secretary-Treasurer Sara Steffens joined the protest in solidarity with the workers. The Maximus workers also participated in the Poor People’s & Low-Wage Workers' Assembly and Moral March on Washington on Saturday. Their collective actions come on the heels of a two-day strike at two of Maximus’ largest call centers located in Louisiana and Mississippi last month. Watch the live stream of the protest here.

Maximus workers traveled to the Washington, D.C., area to protest outside of the company’ headquarters calling for a living wage and a union.


Delta Air Lines

A new video from More Perfect Union highlights Delta Air Lines Flight Attendants’ ongoing organizing campaign to form a union with AFA-CWA. The Flight Attendants featured in the video courageously share the challenges they face at work, and how the recent resurgence of worker organizing has fueled their continued fight for a voice on the job despite the airline’s extensive anti-union stance.

“We’re not treated like people. We’re not treated like real humans with families, and obligations, and stresses, and illnesses. I am seniority #13,998, and that is how I’m treated at Delta,” said Kara Dupuis, a Delta Air Lines Flight Attendant. Jake Dafoe, another Delta Air Lines Flight Attendant featured in the video added, “I feel we see this American culture shift toward unions right now. It was kind of a bad word at some point in history, but I’ve watched that shift with Amazon, and Starbucks, and other companies. And to listen to their inspiration and their drive to fight against something that they thought they couldn’t, and to achieve what they are achieving, I just—I feel overwhelmed and I know that we’re gonna win here at Delta Air Lines.”

Bargaining Update

Monday - June 27, 2022
Psychiatric Institute


CWA District 4 members reached a tentative agreement yesterday for the Frontier North contract, which covers close to 600 workers over 12 locals in Illinois, Indiana, Ohio, Michigan, and Wisconsin. The new four-year contract includes wage increases, improved pension minimums, job security protections, no changes to 401(k) contributions, a recognition of Juneteenth as a paid holiday, and more.

CWA members at Frontier in Minnesota also have reached a tentative agreement for a new four-year contract. The contract includes wage increases every six months for the life of the contract, improved benefits such as increased boot and meal allowances, added language to ensure workers’ receive full termination pay, new health and safety language to protect members, a recognition of Juneteenth as a paid holiday, and more.

CWA Members at Frontier in California continue to mobilize to bargain for a fair contract. The members are encouraged by the support they are receiving from lawmakers and the community at large.


Psychiatric Institute of Washington

Workers at the Psychiatric Institute of Washington (PIW), members of CWA Local 2336, held an informational picket in front of the hospital on Monday demanding a fair contract that addresses dangerous working conditions including staffing shortages, inadequate resources, and lack of sufficient security. CWA Local 2336 members have been bargaining for a new contract for years. After several extensions, the contract expired on April 15, 2022. However, PIW continues to fail to meet the workers’ demands for a fair contract.

Workers at the Psychiatric Institute of Washington (PIW), members of CWA Local 2336, held an informational picket in front of the hospital on Monday demanding a fair contract.

Worker Power Update

Monday - June 27, 2022
Good Airport Jobs

Fighting for Good Airport Jobs

Last Thursday, Senator Edward Markey (D-Mass.) and Representative Chuy Garcia (D-Ill.) introduced new worker-backed legislation to establish national wage and benefits levels for all airport service and airline workers at major airports that receive federal funding.

James McKnight, President of CWA Local 3146, along with Senate Majority Leader Chuck Schumer (D-N.Y.), other lawmakers, union leaders, and workers spoke at the press conference in support of the legislation that would ensure public funds go towards supporting good jobs for airport workers.

“Throughout the pandemic, my members kept our nation’s air transportation system running safely and effectively. Frontline workers were expected to be at work, despite the risks to our personal safety,” said McKnight. “We continue to perform our duties despite the risks, all the while being overworked and underpaid. More than 75% of my members work part-time jobs, including myself, in order to make ends meet and support our families. Miami International Airport is the state’s largest economic engine and it is a shame that my members cannot survive on the wages they earn.”

James McKnight, President of CWA Local 3146, joined lawmakers, other union leaders, and workers in support of the Good Jobs for Good Airports legislation.


Lawmakers Stand with NABET-CWA Contract Workers in the U.S. House of Representatives Demanding Equal Pay

U.S. Representative Emanuel Cleaver II (D-Mo.) led a coalition of 29 House Democrats calling for members of NABET-CWA Local 52031 employed at Maslow Media Group, Inc., to receive equal pay for equal work. In a letter sent to the Chief Administrative Officer of the House of Representatives earlier this month, the lawmakers pointed out that Maslow employees “work side-by-side with House Recording Studio (HRS) employees performing the same duties and responsibilities. However, the Maslow employees earn substantially less than the HRS employees and have few, if any, benefits (such as retirement, health insurance, etc.) available to them.”

Bob Williams, President of NABET-CWA Local 52031 said, “Maslow workers broadcast messages of pay equity and dignity and respect in the workplace from the House of Representatives – and now it’s time the lawmakers they serve start speaking out for them and try to rectify this injustice. Thank you to Representative Cleaver and all the Members who signed on. This brings us one step closer to making sure that our members who provide vital services for the House of Representatives are paid fairly.”


More Highlights from the 2022 CWA Legislative and Political Conference

Videos of featured speakers and worker panels from last week’s 2022 CWA Legislative and Political Conference are available at

You can also check out the conference photo gallery here.

CWA’s Annual Juneteenth Celebration

Monday - June 27, 2022
Juneteenth Parade

On Sunday, CWA premiered our annual Juneteenth Celebration on Facebook. This year’s event, “Stronger Together: Uplifting the Black Family,” featured union leaders, organizers, and activists at the forefront of transformational movements within their workplaces and communities. IUE-CWA President and CWA National Executive Board Diversity Committee Co-Chair Carl Kennebrew shared a heartwarming story during his remarks at the beginning of the program about how his grandmother’s activism inspired him to get involved from a young age and how he hopes all parents continue to influence younger generations to become activists. “When raising children, it is our responsibility to create a better world for them. We may believe that our children aren’t watching us, but they are. They hear us discussing rights on the job, politics, or fair wages at the dinner table. They see us marching in the streets with signs that read Black Lives Matter and Workers Rights are Human Rights. They are listening, they are watching, and most importantly they are learning,” said Kennebrew.

CWA Local 6215 member Scott Spencer from AT&T Mobility in Plano, Texas; Lakeisha Preston, a Maximus worker organizing with CWA in Hattiesburg, Miss.; Sydney Rhodes, an Apple Store worker in Atlanta, Ga.; Linda Burns, an Amazon Warehouse worker in Bessemer, Ala.; and Laila Dalton, a Starbucks worker in Scottsdale, Ariz., shared powerful stories about their experiences advocating for workers rights and racial justice as Black workers. Watch the full event here.

To learn more about Juneteenth, check out the CWA District 3 Human Rights Committee’s five-part series on the history and significance of the holiday.

CWA Local 1168 and 1133 members celebrated the holiday by participating in the 47th annual Juneteenth parade in Buffalo, N.Y.

CWA President Chris Shelton Encourages All CWAers to Get Involved in the Fight to Ensure Broadband Funding Supports Jobs for CWA Members

Monday - June 27, 2022
Build Broadband Better

CWA leaders from across the country joined President Chris Shelton and CWA’s Broadband Brigade members for a virtual meeting earlier this month to learn more about how to get involved in CWA’s ongoing campaign to ensure that the federal broadband buildout funds from the bipartisan infrastructure bill are used to support good jobs for CWA members.

President Shelton thanked the CWA leaders for joining a critical conversation and stressed the need for everyone to get involved to help make sure as much of the work to expand access to high speed, affordable internet service for all communities is done by CWA members.

“I’ve never been prouder of the work of this union than what I’ve seen this kick-ass group of members do. I urge you to work closely with them as we move forward with making sure that we take full advantage of this opportunity presented to us to secure good, union jobs and make a real difference for our country by bringing true high speed broadband to every community,” added Shelton, uplifting CWA’s Broadband Brigade members for their continued advocacy and hard work.

Watch the video from the virtual town hall here.

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